Economics and Business Review

ISSN 2392-1641
e-ISSN 2450-0097

Poznań University of Economics - Poland

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Volume 14 Number 1 pp. 63-75

Nicholas Coe, Steve Letza

Bournemouth University

Two decades of the balanced scorecard : a review of developments

Abstract: Having recently celebrated its 20th birthday since its inception in 1992, the Balanced Scorecard has come a long way from its humble beginnings as a simple performance measurement tool. Over this period it has undergone a number of developments regarding its design and implementation. Kaplan & Norton, the originators of the balanced scorecard, have continued to build on their initial work, while stimulating numerous academics and practitioners to comment and adapt on their original findings. The scorecard has now grown into an effective management tool that directs strategy throughout many organisations globally.(original abstract)
pub/2014_1_63.pdf Full text available in in Adobe Acrobat format:
http://www.ebr.edu.pl/volume14/issue1/2014_1_63.pdf
Keywords: Balanced Scorecard (BSC), Labour efficiency, Management tools, Strategiczna Karta Wyników, Wydajność pracy, Narzędzia zarządzania

For citation:

MLA Coe, Nicholas, and Steve Letza. "Two decades of the balanced scorecard : a review of developments." Economics and Business Review EBR 14.1 (): 63-75.
APA , (). Two decades of the balanced scorecard : a review of developments. Economics and Business Review EBR 14(1), 63-75
ISO 690 COE, Nicholas, LETZA, Steve. Two decades of the balanced scorecard : a review of developments. Economics and Business Review EBR, , 14.1: 63-75.